F.A.Q
* Do you ship internationally? *
"Yes, we ship to most international locations. International orders may take up to 10 - 14 business days for delivery (2 business days process + 8-12 business days in transit). Please refer to the following link for more information on shipping prices and delivery times: http://www.cafepress.com/cp/info/help/shipping.aspx#1"
* How do I change my order? *
"If you have already completed an order and wish to add an additional item or alter your order, you will need to cancel your initial order and place a new order. Customer Service may be able to fulfill your request depending on your order's status in production. Please contact Customer Service with your order number and the product number of the item you wish to alter/add to ensure accuracy."
* What is the return and exchange policy for the products page? *
"CafePress.com offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please contact us to fill out a request form, and we will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable."
For returns and exchanges fill out our request form."
* I have not received my order, what can I do then? *
"Check the status of your order by visiting your Order Status page. This is the easiest and fastest way to get the most current information regarding your order.
When you click on Order Status, you will be prompted to sign in with your email address and password. An order summary page will provide you with detailed information about your current or past orders.
If your order has been shipped via UPS, you may track it using links provided in your order detail.
If your order has been in transit or production for longer than the stated transit or production time feel free to Contact Us for further assistance."